FAQ

How do I change the time?
To adjust the time, simply pull the watch crown two times. Pulling once allows you to change the date.  

Are your watches water-resistant?
You can wash your hands, walk in the rain, or work out at the gym. That being said, there are some considerations you should take when wearing your watch:

-  Please do not submerge wooden watch into water under any circumstances. Even tough our new models are water resistant , each of our watches have wooden components. Water might cause wood to expand and over time it might lead to cracks.

How do I adjust the band to fit my wrist?
Our watches are designed to fit almost any wrist. In case your watch band is bigger than your wrist, we advise you to take it to your nearest jewelry or watch store for a better fit. At the moment, our watches do not come with band adjusting tools.

Our leather and canvas strap models can fit almost all hand sizes straight out of the box.

How do I care for my wooden watch?
Woodstone watches and sunglasses are produced with natural and untreated woods. Therefore, our products are hypoallergenic. Because wood is a natural material, it will soak up the moisture from your wrist, which will help the watch to maintain its look.

In order to clean your wooden product, we recommend you to apply a small mixture of olive oil and lemon juice on your product regularly. Just apply a little bit of olive oil and lemon extract on a tissue and rub it on your wooden accessory, make sure to apply it thoroughly. You can use a clean tissue to remove any excess oil.

You may also apply beeswax, lip balm, walnut oil, or little bit of hand cream in order to maintain the natural and beautiful look of your wooden product.

What kind of movement do you use on your watches?
We outsource our movement from one of the most well-known manufacturers in the world. We use Swiss-made Ronda and Japanese Citizen Quartz movements in our watches.

What kind of batteries are used in your watches?

In our Florence, Troy (wooden bands), Queen and Craftmaster Swiss Ronda movement models "Renata 371" watch batteries are used.

In our Troy Canvas Japanese Miyota 2035 movement model "Energizer 377" watch batteries are used.

In our Serenity Japanese Miyota GL30 movement model "Energizer 364" watch batteries are used.

What kind of woods are used in Woodstone wooden watches ?
We source the finest and most durable woods from around the world. We are constantly looking for new types of woods to expand our offerings.  At this time, our watch collection features maple, rosewood, walnut , black and green sandal woods.

Because each wooden product has a different pattern, no two items are exactly alike which makes these wooden products unique and one-of-kind.  There will be slight difference in color and pattern between the photos on our website and the product you will receive which is normal.